SHIPPING & RECEIVING
SHIPPING
Your order will ship in 1 - 4 business days from your order confirmation date.
After a package has been dispatched from our shipping facility, we cannot be held responsible for its journey. Please use the tracking number associated with your order to track and manage your package.
MAJOR (U.S.) NATIONAL HOLIDAYS
We do not ship on major holidays. If you have placed an order on a holiday, your order will ship 1 - 4 days following the next business day.
INTERNATIONAL SHIPPING
We currently do not ship internationally.
SUMMER & WINTER SHIPPING
Due to the delicate nature of shea butter, in warmer months your moisturizing balm may soften or liquefy during transit. In the winter, your moisturizing balm may harden due to cold temperatures during transit. No worries! This does not affect the efficacy of the product. In the summer, stick your balm in the refrigerator for two to four hours and the liquid will solidify. In the winter, allow the balm to get to room temperature and you are all set. If you encounter any issues or have questions about your product, email us at orders@modestsensitivesincare.com.
.